NDAX Login: Quick Guide for Canadian Users

Fast, clear instructions to access your National Digital Asset Exchange (NDAX) account from Canada — sign-in steps, two-factor authentication (2FA), troubleshooting, and security best practices.

How to sign in to NDAX (Step-by-step)

Open the NDAX website or app: Visit the official NDAX URL or open the mobile app on iOS/Android.
Click “Sign In”: Use the top-right Sign In button on desktop or tap the login icon in-app.
Enter email and password: Type the email address tied to your NDAX account and your password.
Complete 2FA (if enabled): Enter the code from your authenticator app (Google Authenticator, Authy) or SMS code if you use phone verification.
Access your dashboard: After successful verification you’ll land on your NDAX portfolio and trading dashboard.

Common login issues & troubleshooting

If you can’t sign in, try these quick checks:

Forgot password: Use the “Forgot password” link to request a reset email; follow the link and set a new strong password.
Check email & spam filters: Reset and verification emails sometimes land in spam; search your inbox for messages from NDAX.
Two-factor problems: If your authenticator codes don’t work, ensure your phone’s time is synced to network time; authenticator apps rely on accurate device time.
Account locked: Multiple failed attempts may temporarily lock your account — wait a short cooling period or contact NDAX support for unlock steps.
Browser/app updates: Make sure your browser and the NDAX mobile app are up to date and clear cache if the sign-in page looks broken.

Tip: Always confirm you're on the official NDAX domain before entering credentials to avoid phishing. Bookmark the official site for future access.

Account recovery & 2FA reset

If you lose access to your authenticator or phone, NDAX typically requires identity verification to reset 2FA. Prepare documents the platform may request such as government ID and proof of address. Use the official support channels inside the NDAX Help/Support centre for secure assistance.

Security best practices for Canadian users

Enable 2FA using an authenticator app instead of SMS where possible.
Use a unique, strong password and consider a reputable password manager.
Enable email alerts for withdrawals and login activity.
Keep devices and browsers patched and use antivirus or endpoint protection.

FAQs — Quick answers

Q: How long does a password reset take?
A: Reset emails are typically delivered within minutes — check spam/junk folders if you don’t see one.

Q: Who do I contact for login help?
A: Use NDAX’s official support or help centre available on their website or within the app — never share your password in support chats.